Shipping Policy

We offer FREE standard shipping on all orders within the US. No minimum purchase required. 

Processing Time: All orders are processed within 1-2 business days (Monday through Friday, excluding holidays). You will receive a shipping confirmation email with your tracking number once your order ships. 

Delivery Time: Standard shipping typically takes 1-2 business days after processing. (3 business days total from order placement). Delivery times may vary based on your location. For orders shipped to Alaska, Hawaii, or other non-contiguous locations, please allow 5–10 business days. 

Order Tracking: Once your order ships, you will receive a confirmation email with a tracking link. You can also track your order at https://kizenskincare.com/apps/tracking.

Lost or Damaged Packages: If your order arrives damaged or is lost in transit, please contact us at Contact – KIZEN within 7 days of the expected delivery date. We will ship a replacement or issue a full refund at no cost to you.